We want you to be satisfied with your Zerya order. If you are not satisfied with a product and would like to return it, contact us through the Help Center to start a return.
For standard returns, the item must be sent back to us before the return can be completed. Our support team will provide the applicable return instructions after reviewing your request.
Once the returned item has been received and the return has been reviewed, we will process the applicable refund to the original payment method.
If your item arrived damaged, defective, incorrect or incomplete, please report the issue instead of starting a standard return. Our team will review what happened and provide the appropriate resolution.
Please contact us before sending an item back so we can provide the correct return instructions.