How do I return my order?

If you are not satisfied with an item and would like to return it, contact us through the Help Center before sending anything back.

1. Open a support request and select the order and item you would like to return.
2. Tell us briefly why you would like to return the item.
3. Our support team will review the request and provide the applicable return instructions.
4. Send the item back following the instructions provided by our team.
5. Once the return is received and reviewed, the applicable refund will be processed to the original payment method.

This process also applies when an item simply does not fit or you decide it is not right for you.

Do not send a return to an address without first receiving return instructions from Zerya Support.