Tracking sometimes pauses for a few days, especially right after a label is created or when a package changes carriers or crosses a border.
- Look up your order to see the latest update we have.
- Open the carrier's tracking page directly for the newest scan.
- If nothing has changed for several days, request help and we'll look into it with the carrier.
Tap FIND MY ORDER below and enter your email and order number to see your order's status, tracking number and latest update.