That's frustrating. Here are a few quick checks before we look into it together:
- Look around your property — porch, side door, garage, mailbox, behind planters.
- Ask neighbors and anyone at home, and check with your building's front desk.
- Carriers sometimes scan a package as delivered slightly before it arrives; give it until the end of the next day.
Still nothing? Look up your order and request help. We'll review the tracking and work out next steps with you.