If you have a question about Zerya Club billing, you can ask our team to review the relevant membership or charge.
Membership refund requests are reviewed individually. Our support team will review the membership, billing history and any relevant cancellation information before responding.
The quickest option is to contact us through the Help Center and open a support request. Include any information that may help, such as the email address associated with the membership, the charge date, when you joined, or when you requested cancellation.
Once a refund has been processed, the time it takes to appear depends on your bank or card issuer.
- A refund is only confirmed once it has actually been processed.
- Refunds are returned to the original payment method.
- Your bank or card issuer may take additional time to display the credit.
For additional assistance, contact us through the Help Center or email support@zeryashop.com.
If something doesn't look right, contact us through the Help Center and our team can review your account and help resolve it.